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Phishing

A scam in which someone impersonates a legitimate entity in order to steal passwords, banking information or personal data.

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What phishing is

Phishing is a scam where criminals pretend to be a trusted company, bank, delivery service, social network or public body in order to obtain sensitive information.

They often try to steal:

  • passwords
  • banking details
  • verification codes
  • account access
  • personal data

How phishing works

A common sequence looks like this:

  1. you receive a message that appears legitimate
  2. the message creates urgency, fear or curiosity
  3. it asks you to click a link or open an attachment
  4. you land on a fake page or submit data directly
  5. attackers use that information to access accounts or steal money

Warning signs

  • suspicious or slightly altered domain
  • urgent tone
  • requests for passwords or codes
  • fake account lock or payment warning
  • strange spelling or translation
  • links that do not match the official brand

How to avoid it

  • do not click suspicious links
  • type the official address yourself
  • enable two-factor authentication
  • verify the full domain carefully
  • never share login codes casually
  • confirm important alerts through official channels

If you already clicked

  • change passwords immediately
  • protect the affected accounts
  • contact your bank if financial details were exposed
  • keep screenshots and evidence
  • check recent activity
  • use official reporting and help channels

Need country-specific help?

Open the help guide to see official agencies, emergency contacts and immediate steps available for your country.