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Identity theft: what to do if someone is using your personal data

What to do if someone is using your identity, opening accounts in your name or committing fraud with your personal data.

high identity online offline

What is identity theft

Identity theft happens when someone uses your personal information without your permission to commit fraud.

This can include:

  • opening bank accounts
  • taking loans
  • making purchases
  • accessing your services

Identity theft can have serious financial and legal consequences.


How identity theft happens

Criminals obtain your data through different methods:

  • phishing attacks
  • data breaches
  • stolen documents
  • malware
  • social engineering

Once they have your information, they can impersonate you.


Real examples of identity theft

  • Someone opens a bank account in your name
  • A loan is requested using your identity
  • Your email or phone number is used for scams
  • Your ID documents are copied

Warning signs

  • Unknown accounts in your name
  • Letters from banks you don’t recognize
  • Unexpected debts
  • Login alerts from unknown devices

What to do immediately

1. Report the fraud

Contact authorities and explain the situation.

2. Contact banks and services

Inform all affected institutions.

3. Secure your accounts

Change passwords and enable 2FA.

4. Monitor your identity

Check for new accounts or suspicious activity.


Can identity theft be reversed?

Yes, but it takes time.

You may need to:

  • prove your identity
  • close fraudulent accounts
  • dispute transactions

How to prevent identity theft

  • Protect your personal data
  • Avoid sharing sensitive information
  • Use strong passwords
  • Enable 2FA
  • Be careful with public WiFi

FAQ

Can someone steal my identity without my ID?

Yes, sometimes basic information is enough.

Is identity theft common?

Yes, it is increasing globally.


Final advice

The sooner you act, the easier it is to limit the damage.

Need country-specific help?

Open the help guide to see official agencies, emergency contacts and immediate steps available for your country.